Bonus minutes?

by jackie

Do you get to keep your bonus minutes if there is no money on your prepaid phone or do you lose them? There is nothing that states these things

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Dec 19, 2010
Great customer service

I love your customer service

May 03, 2010
Bonus minutess
by: shawanda

Why can't I get the bonus minutes like you say I would. then why do you take so much off if I'm putting minutes on my phones. I have put more than a $100.00 dollars worth of minutes on my phone. But I haven't received my free 100 minutes. Why promise something to customers if you are not true to the promises.

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