Can't transfer number and minutes from lost phone

by Joan
(California)

I lost my phone a few days ago and had it frozen, so if anyone found it, they could not use it.

I could not find it, so I purchased a new Tracfone.

I tried to transfer the number and minutes this evening (with Vial) when the line went dead.

I have since tried to activate the phone & transfer minutes online, without luck.

Phone line customer service should be 24/7. Please help.

Call me at (snip)

Thank you

--------------
Hi Joan,

I had a similar thing happen a few years ago. I lost a Motorola handset and couldn't find it. I also bought a new handset as you did and was able to transfer my number and minutes. What was different about my experience was that I didn't do anything to have the lost phone "frozen" as you called it, so I'm not sure what that involves and whether it affects being able to do the transfer.

Regards,
sb

Comments for Can't transfer number and minutes from lost phone

Average Rating starstarstarstarstar

Click here to add your own comments

Apr 09, 2014
Rating
starstarstarstarstar 		help me
by: Anonymous

how do u find ring tones I just don't get this phone difficult
Mar 17, 2014
Rating
starstarstarstarstar 		Transfer Minutes from lost Tracfone to replacement Tracfone.
by: EmotionalZombie7997

The Tracfone customer service is not open 24/7. I don't know the exact hours that they are open. But I do know that it is not 24/7.

They will transfer your remaining minutes, service days and phone number from your lost phone to a new one. You will just have to be very patient and they will do the best that they can, and should transfer your service to your new phone.

Click here to add your own comments

Return to Transfer Tracfone Number Experience.