Jitterbug phone uses Greatcall for billing. Real bad company. Don’t buy it.
(Schenectady New york)
The rating I would give is total rip off. I purchased the Jitterbug for my aunt who is 79. I called Greatcall to activate the phone. You gotta do it yourself not like Verizon or ATT where they set your phone up for you.
After I set it up, I was trying to show my aunt how to use it. It was the phone called Lively Jitterbug phone. My aunt could not remember all the steps to make a call. You need to press up and down button every step you take. Then the Ok button every time you every step. It’s a lot to remember to and do. Well it came down to it was way more complicated. Within next morning I took phone back.
I called Greatcall told them I took it back please cancel my billing and account. Within 20 min I went to my online banking the took $70.00 out of my checking account. How and why I don’t know why I was charged when the phone wasn’t used and was back at the store less than 24 hours. If you see you have to use Greatcall for phone service run away.
Click here to post comments
Return to Jitterbug Cell Phone Rating.