Problem sending photos

by Diane

I have had two of these phones in one week. The photo sending is a joke. It always deducts 2.5 minutes for the photo and another 1.0 even if you do not leave a text. The photos take forever to upload. What's wrong with this. Most of the time the photo sent was never received or the connection failed but I was still charged.

It is very easy to hit the browser button by mistake and be charged for the internet, again another 1.0 for nothing. I have not tried the radio, yet.

I have been trying to get the manual on line, but I can't seem to be able to download it. I had it up the other day and today, NOTHING. I may have to return this phone for another one.

Customer service is not American and I have a hard time understanding the reps. They are not as knowledgeable as they think when it comes to problems.

Comments for Problem sending photos

Average Rating starstarstarstarstar

Click here to add your own comments

Feb 20, 2010
Thanks for the comments
by: admin


Thanks for your comments. I used to have problem sending photos when I lived in an area where the coverage was not good. I agree, that the picture messages do seem to cost a bit too much. They really should charge for that the airtime at a lower rate. With your phone, you can transfer your pictures to your computer via Bluetooth or USB cable, so you might consider those options.

Regarding the manual, I can download it fine. If you are able to download it again, I suggest saving a copy to your computer so you'll always have access to it. The link is on the review page.

Thanks again.

Click here to add your own comments

Return to Motorola EM326g Questions and Reviews.