Stopped ringing on incoming calls
by Joe Treml
(Laona, Wisconsin)
My first 440g quit ringing on incoming calls after a few months. I purchased a new one after getting no satisfaction from Tracfone. The 2nd one did not ring on incoming calls either. Called Tracfone and again got no results. Does anyone know why it will not ring on incoming calls? Ring setting is on, ring and vibrate is on, checked on menu options. What to do next? Anyone PLEASE help.
-------------------
Hi Joe,
Thanks for the question. I assume you've got the ringer volume turned up using the side buttons. Does the call actually come in even though it doesn't ring (I assume it doesn't vibrate either)? That is, does the screen indicate an incoming call that you can then pick up? If not, it's possible the phone might be in "flight mode", though it's unlikely that would be the case with two different phones.
I did not run into this problem while trying out the phone so I can't think of what else it might be.
Regards,
sb