by Paula Jackson
(Florida USA)
Well I had this phone since February 2009, but in March 2011 the phone went dead with all my minutes. The battery is in good standard, but it still cannot get the phone going, my phone was not over used, because i travel a lot out of the country. What can i do? Will I get my minutes back.
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Hi Paula,
Sometimes if a phone has been completely discharged, it takes a while for the phone to indicate that it's charging again and looks dead. However, it sounds like the battery charges but the phone won't turn on.
Probably you'll have to replace the LG 300. If your service has not expired, you should be able to transfer both your minutes and your phone number to a new Net10 phone. Once you get a new phone, I would call Net10's customer service, get through to a real person and then ask them to activate your new phone with the number and minutes from the old phone.
If your service expired in March, then you may not be able to transfer your number anymore, but you may still be able to get your minutes transferred.
Overall, two years is not too bad for an inexpensive cell phone but it's always a pain when they stop working.
Good luck.
Regards,
sb