Bad experience transferring minutes

by Diane G.
(Inver Grove heights, Mn)

March 2. I tried to transfer units from my old phone to a new phone. Didn't happen. Questions they wanted did not exist any more. The battery had died so I could not turn on the phone. So I lost about 1800 units. Not happy!

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Sep 25, 2023
Scamming transfer minutes
by: Anonymous

I had the same experience. I lost 6 months of minutes. The customer service is the worst I've seen. They can't solve simple problems that most companies solve daily. I think it is a scam to keep minutes to resell to other customers

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