Insanity Plus

by John
(Oak Lawn IL, USA)

How was your Tracfone Customer service experience?
Insane

What happened in the end?
TF.CorpResolutionTeam at tracfone.com

HELP!

I sent my BLU phone back thru UPS tracking no deleted on Mon Oct. 2021 I have attempted in every way to get my new phone with no luck the last ticket no. I was given was from Shyzel on 11/21/2021 #deleted
please send me my phone!
thanks John C.
phone # deleted

Sorry, we were unable to deliver your message to the following address.

:
Unable to deliver message after multiple retries, giving up.

---------- Forwarded message ----------
I did not cancel my Value Plan Enrollment. This is what I called about.

HELP!

I sent my BLU phone back thru UPS tracking no snip on Mon Oct. 2021 I have attempted in every way to get my new phone with no luck the last ticket no. I was given was from Shyzel on 11/21/2021 #deleted
please send me my phone!
thanks John C.

In a message dated 11/30/2021 11:46:25 AM Central Standard Time, tracfone@tracfonemail.com writes:

Thank you for contacting Tracfone!

You have successfully cancelled your Value Plan Enrollment.
Transaction Summary

Phone Number deleted

Last Day of Service 12/02/2021

Value Plan Enrollment NO

Plan Pay As You Go. When you purchase, activate, or use a Tracfone device and the TracFone Wireless services, you agree to comply with the Terms & Conditions; which are subject to change from time to time without notice. TracFone® is a registered trademark of TracFone Wireless, Inc. © 2017 TracFone Wireless, Inc. 9700 NW 112th Avenue, Medley, FL 33178. All rights reserved. Unsubscribe | Privacy Policy.

If you had a bad experience, what should they've done differently to make you feel good about the service provided?

Sent me my phone.

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