by Greg
(Dayton, Ohio)
I went through the transfer process on the website and everything worked fine...UNTIL I got to the last question:
"Do you agree with the number of minutes and days of service added to your new Tracfone?"
I had over 2500 minutes on my existing phone, but the website said only 1100 minutes would be transferred to my new phone! Uh oh!! So I had to click the NO button to cancel the transfer. I then called customer service.
I eventually got this resolved, but it took a 45 minute phone call to their overseas call center. So make sure you are paying attention when you get to this question.
Comments for Make sure they transfer all your minutes and time!
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